Store besparelser
Hurtig levering
Gemte
Log ind
0
Kurv
Kurv
Dealing with Difficult People
Engelsk Spiralryg
Se mere i:
Dealing with Difficult People
Engelsk Spiralryg

220 kr
Tilføj til kurv
Sikker betaling
6 - 8 hverdage

Om denne bog
Dealing with Difficult People provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive.

Written by Doctors Rick Brinkman and Rick Kirschner, today’s most respected authorities on the subject, this concise and results-driven guide will tell you everything you need to know about:

* Forces that compel people to be difficult * How to listen to understand—and speak to be understood * The essential skills of blending and redirecting * The Ten Most Unwanted Behaviors

Product detaljer
Sprog:
Engelsk
Sider:
64
ISBN-13:
9780071416412
Indbinding:
Spiralryg
Udgave:
ISBN-10:
0071416412
Kategori:
Udg. Dato:
16 feb 2003
Længde:
2mm
Bredde:
157mm
Højde:
226mm
Forlag:
McGraw-Hill Education - Europe
Oplagsdato:
16 feb 2003
Kategori sammenhænge