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Brilliant Customer Service
Engelsk Paperback
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Brilliant Customer Service
Engelsk Paperback

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Om denne bog

Keep them coming back for more

 

Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It’s for anyone involved in any organisation – whether you run your own business, manage people or you are a customer facing employee. It doesn’t matter what your budget is, you’ll find lots of simple changes you can implement right now to build a highly successful customer service strategy.

BRILLIANT OUTCOMES

·        Identify your customers real needs and how best to meet them

·        Build trust and long term loyalty with your customers to stay ahead of the competition

·        Make sure you are remembered and recommended

Product detaljer
Sprog:
Engelsk
Sider:
216
ISBN-13:
9780273738077
Indbinding:
Paperback
Udgave:
ISBN-10:
0273738070
Kategori:
Udg. Dato:
28 okt 2010
Længde:
24mm
Bredde:
215mm
Højde:
135mm
Forlag:
Pearson Education Limited
Oplagsdato:
28 okt 2010
Forfatter(e):
Products purchased together
Alternatives - PIE
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