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The Customer Success Pioneer

- The first 12 months of your journey into growth
Af: Kellie Lucas Engelsk Paperback

The Customer Success Pioneer

- The first 12 months of your journey into growth
Af: Kellie Lucas Engelsk Paperback
Tjek vores konkurrenters priser

*SHORT-LISTED FOR THE BUSINESS BOOK AWARDS 2020!*
  • Are you a Customer Success Executive or making your way up the Customer Success ladder?
  • Do you want to transform churn into maximum recurring revenue and growth?
  • Are you looking for a clear route to an established framework?
  • Are you determined to be proactive, rather than constantly firefighting, with your customers?
  • Is your company invested in or implementing a customer-focused philosophy?

If you answered yes to any of these questions, this book is for you!

Customer Success is an emerging discipline for professionals pioneering revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals.

The Customer Success Pioneer is a practical handbook for creating a best-in-practice Customer Success function from the ground up. It will help you ensure that your existing portfolio of customers become successful partners - delighted, committed and renewing - by putting in place processes that will work across your portfolio and into the future. This book will help you find the essential frameworks to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional.
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Tjek vores konkurrenters priser
Normalpris
kr 202
Fragt: 39 kr
6 - 8 hverdage
20 kr
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God 4 anmeldelser på
Tjek vores konkurrenters priser

*SHORT-LISTED FOR THE BUSINESS BOOK AWARDS 2020!*
  • Are you a Customer Success Executive or making your way up the Customer Success ladder?
  • Do you want to transform churn into maximum recurring revenue and growth?
  • Are you looking for a clear route to an established framework?
  • Are you determined to be proactive, rather than constantly firefighting, with your customers?
  • Is your company invested in or implementing a customer-focused philosophy?

If you answered yes to any of these questions, this book is for you!

Customer Success is an emerging discipline for professionals pioneering revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals.

The Customer Success Pioneer is a practical handbook for creating a best-in-practice Customer Success function from the ground up. It will help you ensure that your existing portfolio of customers become successful partners - delighted, committed and renewing - by putting in place processes that will work across your portfolio and into the future. This book will help you find the essential frameworks to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional.
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Se mere i:
Produktdetaljer
Sprog: Engelsk
Sider: 288
ISBN-13: 9781788600392
Indbinding: Paperback
Udgave:
ISBN-10: 1788600398
Kategori: Salgs- & markedsføringsledelse
Udg. Dato: 25 okt 2019
Længde: 20mm
Bredde: 217mm
Højde: 140mm
Forlag: Practical Inspiration Publishing
Oplagsdato: 25 okt 2019
Forfatter(e): Kellie Lucas
Forfatter(e) Kellie Lucas

Kategori Salgs- & markedsføringsledelse

ISBN-13 9781788600392

Sprog Engelsk

Indbinding Paperback

Sider 288

Udgave

Længde 20mm

Bredde 217mm

Højde 140mm

Udg. Dato 25 okt 2019

Oplagsdato 25 okt 2019

Forlag Practical Inspiration Publishing