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Successful Customer Care in a Week: Teach Yourself
Engelsk Paperback
Successful Customer Care in a Week: Teach Yourself
Engelsk Paperback

126 kr
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Om denne bog

The ability to look after your customers is crucial to anyone who wants to advance their career.

Written by Di McLanachan, a leading expert on customer care as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to keep your customers happy and coming back.

The highly motivational ''in a week'' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.

So what are you waiting for? Let this book put you on the fast track to success!







Product detaljer
Sprog:
Engelsk
Sider:
128
ISBN-13:
9781444159851
Indbinding:
Paperback
Udgave:
ISBN-10:
1444159852
Kategori:
Udg. Dato:
25 maj 2012
Længde:
11mm
Bredde:
197mm
Højde:
131mm
Forlag:
John Murray Press
Oplagsdato:
25 maj 2012
Forfatter(e):
Products purchased together
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