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Measuring Customer Experience
- How to Develop and Execute the Most Profitable Customer Experience Strategies
Engelsk Hardback
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Measuring Customer Experience
- How to Develop and Execute the Most Profitable Customer Experience Strategies
Engelsk Hardback

519 kr
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Om denne bog
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
Product detaljer
Sprog:
Engelsk
Sider:
166
ISBN-13:
9781137375452
Indbinding:
Hardback
Udgave:
ISBN-10:
1137375450
Kategori:
Udg. Dato:
4 dec 2014
Længde:
14mm
Bredde:
217mm
Højde:
144mm
Forlag:
Palgrave Macmillan
Oplagsdato:
4 dec 2014
Forfatter(e):
Kategori sammenhænge