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Working with Difficult People
- Handling the Ten Types of Problem People without Losing Your Mind
Engelsk Paperback
Working with Difficult People
- Handling the Ten Types of Problem People without Losing Your Mind
Engelsk Paperback

256 kr
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Om denne bog
A revised edition of the classic guide on how to best resolve conflict in today''s technologically advanced workplace.

Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
 
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Product detaljer
Sprog:
Engelsk
Sider:
352
ISBN-13:
9780143111870
Indbinding:
Paperback
Udgave:
ISBN-10:
0143111876
Udg. Dato:
6 dec 2016
Længde:
27mm
Bredde:
207mm
Højde:
139mm
Forlag:
J.P.Tarcher,U.S./Perigee Bks.,U.S.
Oplagsdato:
6 dec 2016
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