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Principles of Hotel Front Office Operations
Engelsk Paperback
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Principles of Hotel Front Office Operations
Engelsk Paperback

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Om denne bog
This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.
Product detaljer
Sprog:
Engelsk
Sider:
336
ISBN-13:
9781844800902
Indbinding:
Paperback
Udgave:
2
ISBN-10:
1844800903
Kategori:
Udg. Dato:
27 nov 2001
Længde:
19mm
Bredde:
192mm
Højde:
245mm
Forlag:
Cengage Learning EMEA
Oplagsdato:
27 nov 2001
Forfatter(e):
Kategori sammenhænge