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Managing Industrial Services
- From Basics to the Emergence of Smart and Remote Services
Engelsk Paperback
Managing Industrial Services
- From Basics to the Emergence of Smart and Remote Services
Engelsk Paperback

573 kr
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Om denne bog
The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into building capabilities and management practices for smart and remote services. By combining insights from research and practice, it offers a unique perspective on the core and enabling activities of manufacturing companies for growth in the service business.

In essence, the first part covers action-based research findings regarding service strategy, organizational design, service innovation, service sales, services operations, and customer relationship management together with insights into value networks. The second part introduces outstanding practices from leading manufacturing companies in industrial and smart services. The book concludes with a summary of key messages and recommendations to navigate the landscape of industrial and smart service management successfully.
Product detaljer
Sprog:
Engelsk
Sider:
218
ISBN-13:
9783030727307
Indbinding:
Paperback
Udgave:
ISBN-10:
3030727300
Udg. Dato:
25 jun 2022
Længde:
0mm
Bredde:
155mm
Højde:
235mm
Forlag:
Springer Nature Switzerland AG
Oplagsdato:
25 jun 2022
Forfatter(e):
Kategori sammenhænge