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Managing Conflict in the Workplace 4th Edition
- How to Develop Trust and Understanding and Manage Disagreements
Engelsk Paperback
Managing Conflict in the Workplace 4th Edition
- How to Develop Trust and Understanding and Manage Disagreements
Engelsk Paperback

184 kr
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Om denne bog

This book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.

Contents: About the authors; Preface; Introduction; 1. How the view explains our differences; 2. Differences in personality types; 3. Fight the difference or celebrate it? 4. Are you building a bridge or a barrier?; 5. Understand and manage your feelings; 6. Develop your skills and increase your choices; 7. Four steps to resolution; 8. Preventing conflict; Appendices; Bibliography; Index; Conflict resolution workshop.

Product detaljer
Sprog:
Engelsk
Sider:
144
ISBN-13:
9781845284138
Indbinding:
Paperback
Udgave:
ISBN-10:
1845284135
Udg. Dato:
28 maj 2010
Længde:
11mm
Bredde:
152mm
Højde:
233mm
Forlag:
Little, Brown Book Group
Oplagsdato:
28 maj 2010
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