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Keep Your Customers
- How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty
Af: Ali Cudby
Engelsk Paperback
Keep Your Customers
- How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty
Af: Ali Cudby
Engelsk Paperback

208 kr
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23 - 25 hverdage

Om denne bog
Land your next customer with total confidence you’ll keep them for the long-term.

Keep Your Customers shares a fresh perspective on the old problem of customer relations. Ali Cudby shares with business leaders how to set up customer engagement for loyalty with a company culture to support it.

Keep Your Customers provides from real-world consumer behavior stories, business best practices and CEO-led case studies featuring industries ranging from technology (ClusterTruck, PERQ), consumer packaged goods (Soapbox) and retail (Esprit de la Femme, Urban Stems). Interviews with renown venture capitalists Mark Suster and Kara Nortman of Upfront Ventures, Square Capital executive Jackie Reses, and indie music Shudder To Think’s frontman Craig Wedren are also featured. Forward by Springboard Enterprises Founder Kay Koplovitz.

Keep Your Customers is ideal for business leaders who want to grow without being stuck in the endless grind of new customer acquisition. It shares the strategies and tactics that boost long-term customer value.

  • Who can benefit from reading Keep Your Customers?
  • Business Leaders interested in tying consumer behavior to customer retention through brand loyalty.
  • Entrepreneurs looking to crack the customer relations mystery wide open while they grow their business - not losing clients.
  • Managers and leaders at all levels in all industries who want to improve communication skills across their teams while massively improving the overall customer experience in ways that actually make a difference.
  • Product detaljer
    Sprog:
    Engelsk
    Sider:
    222
    ISBN-13:
    9781642796421
    Indbinding:
    Paperback
    Udgave:
    ISBN-10:
    1642796425
    Udg. Dato:
    30 apr 2020
    Længde:
    19mm
    Bredde:
    216mm
    Højde:
    140mm
    Forlag:
    Morgan James Publishing llc
    Oplagsdato:
    30 apr 2020
    Forfatter(e):
    Kategori sammenhænge