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Satisfaction

- How Every Great Company Listens to the Voice of the Customer
Af: James D Power, Chris Denove Engelsk Paperback

Satisfaction

- How Every Great Company Listens to the Voice of the Customer
Af: James D Power, Chris Denove Engelsk Paperback
Tjek vores konkurrenters priser
For nearly 40 years, JD Power and Associates has been synonymous with measuring customer satisfaction and helping businesses understand what customers really want. Now two of the company''s senior executives unlock the vault on decades of closely guarded research data - and insights previously available only to the firm''s clients. Satisfaction offers advice for companies large and small, for product manufacturers, service providers and retailers alike.
Tjek vores konkurrenters priser
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kr 278
Fragt: 39 kr
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20 kr
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God 4 anmeldelser på
Tjek vores konkurrenters priser
For nearly 40 years, JD Power and Associates has been synonymous with measuring customer satisfaction and helping businesses understand what customers really want. Now two of the company''s senior executives unlock the vault on decades of closely guarded research data - and insights previously available only to the firm''s clients. Satisfaction offers advice for companies large and small, for product manufacturers, service providers and retailers alike.
Produktdetaljer
Sprog: Engelsk
Sider: 288
ISBN-13: 9781591841647
Indbinding: Paperback
Udgave:
ISBN-10: 159184164X
Kategori: Kundeservice
Udg. Dato: 26 jun 2007
Længde: 0mm
Bredde: 140mm
Højde: 215mm
Forlag: Penguin Putnam Inc
Oplagsdato: 26 jun 2007
Forfatter(e): James D Power, Chris Denove
Forfatter(e) James D Power, Chris Denove


Kategori Kundeservice


ISBN-13 9781591841647


Sprog Engelsk


Indbinding Paperback


Sider 288


Udgave


Længde 0mm


Bredde 140mm


Højde 215mm


Udg. Dato 26 jun 2007


Oplagsdato 26 jun 2007


Forlag Penguin Putnam Inc

Kategori sammenhænge