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Managing Volunteers in Tourism

Af: Kirsten Holmes, Karen Smith Engelsk Paperback

Managing Volunteers in Tourism

Af: Kirsten Holmes, Karen Smith Engelsk Paperback
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Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist.

Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre volunteers and volunTourists. The book develops through three distinct sections, the first of which begins by introducing the concept of volunteering and considering the variety of volunteer forms and settings within tourism. The next part picks up the organizational approach and examines volunteer program design and planning, volunteer motivation, recruitment and selection, training and development, reward and retention, and diversity management. The final part consists of ten case studies from leading international researchers and practitioners identifying best practice and key management challenges.

Real-life examples and case studies throughout this book provide an in-depth examination of the challenges facing those managing tourism volunteers, making this book indispensible for current and future managers in the tourism industry.

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Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist.

Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre volunteers and volunTourists. The book develops through three distinct sections, the first of which begins by introducing the concept of volunteering and considering the variety of volunteer forms and settings within tourism. The next part picks up the organizational approach and examines volunteer program design and planning, volunteer motivation, recruitment and selection, training and development, reward and retention, and diversity management. The final part consists of ten case studies from leading international researchers and practitioners identifying best practice and key management challenges.

Real-life examples and case studies throughout this book provide an in-depth examination of the challenges facing those managing tourism volunteers, making this book indispensible for current and future managers in the tourism industry.

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Produktdetaljer
Sprog: Engelsk
Sider: 296
ISBN-13: 9780750687676
Indbinding: Paperback
Udgave:
ISBN-10: 0750687673
Kategori: Velgørenhed, frivilligt arbejde og filantropi
Udg. Dato: 25 aug 2009
Længde: 17mm
Bredde: 189mm
Højde: 250mm
Forlag: Taylor & Francis Ltd
Oplagsdato: 25 aug 2009
Forfatter(e): Kirsten Holmes, Karen Smith
Forfatter(e) Kirsten Holmes, Karen Smith

Kategori Velgørenhed, frivilligt arbejde og filantropi

ISBN-13 9780750687676

Sprog Engelsk

Indbinding Paperback

Sider 296

Udgave

Længde 17mm

Bredde 189mm

Højde 250mm

Udg. Dato 25 aug 2009

Oplagsdato 25 aug 2009

Forlag Taylor & Francis Ltd

Kategori sammenhænge