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Customer Management Excellence
- Successful Strategies from Service Leaders
Engelsk Hardback
Customer Management Excellence
- Successful Strategies from Service Leaders
Engelsk Hardback

613 kr
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23 - 25 hverdage

Om denne bog
CRM today is much like BPR in the 1990s. It is the strategy of the 21st century. Everyone is jumping on the bandwagon, but few are doing it in a way that will reap long--term benefits. And while billions are being spent worldwide, as yet there is not one case study of a true CRM focused company that is achieving major business success.
Product detaljer
Sprog:
Engelsk
Sider:
224
ISBN-13:
9780470848531
Indbinding:
Hardback
Udgave:
ISBN-10:
0470848537
Kategori:
Udg. Dato:
25 okt 2002
Længde:
22mm
Bredde:
151mm
Højde:
235mm
Forlag:
John Wiley & Sons Inc
Oplagsdato:
25 okt 2002
Forfatter(e):
Kategori sammenhænge