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Be Our Guest (10th Anniversary Updated Edition)
- Perfecting the Art of Customer Service
Af: Ted Kinni
Engelsk Hardback
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Be Our Guest (10th Anniversary Updated Edition)
- Perfecting the Art of Customer Service
Af: Ted Kinni
Engelsk Hardback

339 kr
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Om denne bog
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Institute is revealing even more of the business behind the magic of customer service. In this updated edition, BE OUR GUEST highlights the successes many of these companies have achieved, plus key processes and best practices that have made Disney a trusted and revered brand around the world for more than 85 years.
Product detaljer
Sprog:
Engelsk
Sider:
224
ISBN-13:
9781423145844
Indbinding:
Hardback
Udgave:
ISBN-10:
1423145844
Kategori:
Udg. Dato:
8 nov 2011
Længde:
21mm
Bredde:
169mm
Højde:
231mm
Forlag:
Disney Book Publishing Inc.
Oplagsdato:
8 nov 2011
Forfatter(e):
Kategori sammenhænge