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A New Approach to Resilient Hospitality Management

- Lessons and Insights from Kyoto, Japan
Af: Yoshinori Hara, Senko Ikenobo, Spring H. Han Engelsk Paperback

A New Approach to Resilient Hospitality Management

- Lessons and Insights from Kyoto, Japan
Af: Yoshinori Hara, Senko Ikenobo, Spring H. Han Engelsk Paperback
Tjek vores konkurrenters priser
This book includes lessons and insights from the hospitality management approach of Japanese sustainable organizations, as well as philosophical underpinnings and numerous business practice examples. The "Japanese manner" of providing customer service and hospitality is well-known around the globe. Traditionally, Japanese organizations have specific but implicit standards for how to approach customers and other multi-stakeholders, exhibiting respect and omnipresence. Japanese hospitality is complicated, nuanced, and changing in tandem with Japanese culture. The book presents sustainable and resilient management of society, organizations, and businesses. Kyoto, in particular, is regarded as Japan''s cultural capital, and it is home to not only numerous architectures classified collectively by UNESCO, but also to distinctive Japanese hospitality, customs, philosophy, and ethics. The book is a useful resource for academics and business practitioners interested in the hospitality management, service management, and human resource management. The lessons and insights in this book will also throw light on the future course of the post-pandemic era with modern technologies and their transformation.
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Tjek vores konkurrenters priser
This book includes lessons and insights from the hospitality management approach of Japanese sustainable organizations, as well as philosophical underpinnings and numerous business practice examples. The "Japanese manner" of providing customer service and hospitality is well-known around the globe. Traditionally, Japanese organizations have specific but implicit standards for how to approach customers and other multi-stakeholders, exhibiting respect and omnipresence. Japanese hospitality is complicated, nuanced, and changing in tandem with Japanese culture. The book presents sustainable and resilient management of society, organizations, and businesses. Kyoto, in particular, is regarded as Japan''s cultural capital, and it is home to not only numerous architectures classified collectively by UNESCO, but also to distinctive Japanese hospitality, customs, philosophy, and ethics. The book is a useful resource for academics and business practitioners interested in the hospitality management, service management, and human resource management. The lessons and insights in this book will also throw light on the future course of the post-pandemic era with modern technologies and their transformation.
Produktdetaljer
Sprog: Engelsk
Sider: 134
ISBN-13: 9789811916670
Indbinding: Paperback
Udgave:
ISBN-10: 9811916675
Udg. Dato: 28 apr 2023
Længde: 0mm
Bredde: 155mm
Højde: 235mm
Forlag: Springer Verlag, Singapore
Oplagsdato: 28 apr 2023
Forfatter(e) Yoshinori Hara, Senko Ikenobo, Spring H. Han


Kategori Personaleledelse og HR


ISBN-13 9789811916670


Sprog Engelsk


Indbinding Paperback


Sider 134


Udgave


Længde 0mm


Bredde 155mm


Højde 235mm


Udg. Dato 28 apr 2023


Oplagsdato 28 apr 2023


Forlag Springer Verlag, Singapore

Kategori sammenhænge