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The Experience Maker

- How to Create Remarkable Experiences That Your Customers Can't Wait to Share
Af: Dan Gingiss Engelsk Paperback

The Experience Maker

- How to Create Remarkable Experiences That Your Customers Can't Wait to Share
Af: Dan Gingiss Engelsk Paperback
Tjek vores konkurrenters priser

Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving?

The answer is customer experience, and the best part about customer experience is that it’s delivered by human beings which are unique to a company. Named a Top Business Book of 2021 by Forbes, The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers. In The Experience Maker, Dan Gingiss teaches that creating a remarkable experience for customers will ensure they become a company’s best marketers and salespeople. By learning from the successes of other companies and applying the proprietary WISER method (Witty, Immersive, Shareable, Extraordinary, Responsive), managers and executives learn to create remarkable experiences that their customers will want to talk about with friends, family, and social media followers.

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Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving?

The answer is customer experience, and the best part about customer experience is that it’s delivered by human beings which are unique to a company. Named a Top Business Book of 2021 by Forbes, The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers. In The Experience Maker, Dan Gingiss teaches that creating a remarkable experience for customers will ensure they become a company’s best marketers and salespeople. By learning from the successes of other companies and applying the proprietary WISER method (Witty, Immersive, Shareable, Extraordinary, Responsive), managers and executives learn to create remarkable experiences that their customers will want to talk about with friends, family, and social media followers.

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Produktdetaljer
Sprog: Engelsk
Sider: 212
ISBN-13: 9781631954580
Indbinding: Paperback
Udgave:
ISBN-10: 163195458X
Kategori: Økonomi og adfærd
Udg. Dato: 30 sep 2021
Længde: 19mm
Bredde: 228mm
Højde: 152mm
Forlag: Morgan James Publishing llc
Oplagsdato: 30 sep 2021
Forfatter(e): Dan Gingiss
Forfatter(e) Dan Gingiss

Kategori Økonomi og adfærd

ISBN-13 9781631954580

Sprog Engelsk

Indbinding Paperback

Sider 212

Udgave

Længde 19mm

Bredde 228mm

Højde 152mm

Udg. Dato 30 sep 2021

Oplagsdato 30 sep 2021

Forlag Morgan James Publishing llc