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Performance and Productivity in Public and Nonprofit Organizations
Engelsk Hardback
Performance and Productivity in Public and Nonprofit Organizations
Engelsk Hardback

634 kr
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The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book''s comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.
Product detaljer
Sprog:
Engelsk
Sider:
240
ISBN-13:
9780765616074
Indbinding:
Hardback
Udgave:
2
ISBN-10:
0765616076
Udg. Dato:
15 jul 2006
Længde:
0mm
Bredde:
152mm
Højde:
229mm
Forlag:
Taylor & Francis Ltd
Oplagsdato:
15 jul 2006
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