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100 Methods for Total Quality Management
Engelsk Paperback
100 Methods for Total Quality Management
Engelsk Paperback

602 kr
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Om denne bog
From force field analysis to `zero defects′, from `brainstorming′ to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.

Central to the book is a broad interpretation of TQM - the methods addressed are relevant to all those interested in using explicit tools, qualitative and quantitative, to assist problem-solving, analysis and evaluation in the management process. After an introduction briefly outlining the basic principles of TQM, the bulk of the book then provides clear, concise outlines of the 100 methods. It describes their purpose, application - `how to use′ - and benefits, with examples. A classification of the methods is also provided, utilizing the broad schema′s of: management methods, idea generation, data collection and analysis.

Product detaljer
Sprog:
Engelsk
Sider:
256
ISBN-13:
9780803977471
Indbinding:
Paperback
Udgave:
ISBN-10:
0803977476
Udg. Dato:
5 mar 1996
Længde:
15mm
Bredde:
156mm
Højde:
233mm
Forlag:
Sage Publications Ltd
Oplagsdato:
5 mar 1996
Forfatter(e):