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When Consumers Complain
Engelsk Hardback
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When Consumers Complain
Engelsk Hardback

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Om denne bog
This book analyzes the legal challenges of consumer protection and product liability, focusing on the methods by which consumers can express dissatisfaction with products and their shortcomings. While consumer complaints are widespread and varied, often neither individual buyers are compensated nor is the whole class of consumers informed of defective products. Best calls for improvements that can make businesses more accountable, including mediation, arbitration, legal services, and small claims court, emphasizing how better behavior by businesses can also be good business.
Product detaljer
Sprog:
Engelsk
Sider:
232
ISBN-13:
9780231051248
Indbinding:
Hardback
Udgave:
ISBN-10:
0231051247
Kategori:
Udg. Dato:
22 mar 1981
Længde:
0mm
Bredde:
152mm
Højde:
229mm
Forlag:
Columbia University Press
Oplagsdato:
22 mar 1981
Forfatter(e):
Kategori sammenhænge