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The Law of Consumer Redress in an Evolving Digital Market
- Upgrading from Alternative to Online Dispute Resolution
Engelsk Hardback
The Law of Consumer Redress in an Evolving Digital Market
- Upgrading from Alternative to Online Dispute Resolution
Engelsk Hardback

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Om denne bog
This book advances the emergence of a new sub-field of study, the law of consumer redress, which encompasses the various dispute resolution processes for consumers, their regulations, and best practices. The book argues that the institutionalisation of alternative dispute resolution (ADR) bodies are expanding their functions beyond dispute resolution, as they are increasingly providing a public service for consumers that complements, and often replaces, the role of the courts. Although the book focuses on ADR, it also analyses other redress methods, including public enforcement, court adjudication and business internal complaints systems. It proposes a more efficient rationalisation of certified redress bodies, which should be better co-ordinated and accessible through technological means. Accordingly, the book calls for greater integration amongst redress methods and offers recommendations to improve their process design to ensure that, inter alia, traders are encouraged to participate in redress schemes, settle early meritorious claims and comply with outcomes.
Product detaljer
Sprog:
Engelsk
Sider:
324
ISBN-13:
9781107079007
Indbinding:
Hardback
Udgave:
ISBN-10:
1107079004
Udg. Dato:
5 okt 2017
Længde:
27mm
Bredde:
235mm
Højde:
159mm
Forlag:
Cambridge University Press
Oplagsdato:
5 okt 2017
Forfatter(e):
Kategori sammenhænge