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The 10-Second Customer Journey

- The CXO’s playbook for growing and retaining customers in a digital world
Af: Todd Unger Engelsk Paperback

The 10-Second Customer Journey

- The CXO’s playbook for growing and retaining customers in a digital world
Af: Todd Unger Engelsk Paperback
Tjek vores konkurrenters priser

You''ve Got 10 seconds to Win or Lose a Customer. This is the Ultimate Guide to Rapid Conversion in Digital Marketing.

The customer landscape has transformed, and marketers, advertisers, and business owners must adapt to a world where buying decisions are made in seconds, not months or days. The biggest obstacle? FRICTION. Those who can minimize friction and guide potential buyers swiftly through the buying process will triumph. (Hello, Amazon 1-click purchases.)

However, reducing friction requires the seamless integration of marketing, product, e-commerce, and service into a cohesive, friction-free customer experience—a feat that siloed companies struggle to achieve.

Enter The 10-Second Customer Journey. This is your ultimate playbook for capturing rapid conversions and growing your customer list. Todd Unger, Chief Experience Officer (CXO) of the American Medical Association, leverages his three decades of expertise in consumer marketing, advertising, digital products, and digital marketing to offer a step-by-step guide. He''ll teach you how to become your own Chief Friction-Reduction Officer, reignite customer growth, and enhance engagement.

Why You Should Read This Book:

  • Conquer the New Digital Experience Landscape: Adapt old marketing concepts to the needs of today’s digital customers. UX is king.
  • Identify and Target the Right Customers: Discover how to pinpoint your ideal audience and convert them into loyal customers quickly.
  • Test and Optimize Your Approach: Master the art of testing various strategies to find the most effective way to reach and engage your customers.

Written in an engaging style and packed with original insights, this is a must-read for current and aspiring marketers, customer experience leaders, and digital executives aiming to build robust customer experience strategies for their brands and organizations.

Tjek vores konkurrenters priser
Normalpris
kr 212
Fragt: 39 kr
6 - 8 hverdage
20 kr
Pakkegebyr
God 4 anmeldelser på
Tjek vores konkurrenters priser

You''ve Got 10 seconds to Win or Lose a Customer. This is the Ultimate Guide to Rapid Conversion in Digital Marketing.

The customer landscape has transformed, and marketers, advertisers, and business owners must adapt to a world where buying decisions are made in seconds, not months or days. The biggest obstacle? FRICTION. Those who can minimize friction and guide potential buyers swiftly through the buying process will triumph. (Hello, Amazon 1-click purchases.)

However, reducing friction requires the seamless integration of marketing, product, e-commerce, and service into a cohesive, friction-free customer experience—a feat that siloed companies struggle to achieve.

Enter The 10-Second Customer Journey. This is your ultimate playbook for capturing rapid conversions and growing your customer list. Todd Unger, Chief Experience Officer (CXO) of the American Medical Association, leverages his three decades of expertise in consumer marketing, advertising, digital products, and digital marketing to offer a step-by-step guide. He''ll teach you how to become your own Chief Friction-Reduction Officer, reignite customer growth, and enhance engagement.

Why You Should Read This Book:

  • Conquer the New Digital Experience Landscape: Adapt old marketing concepts to the needs of today’s digital customers. UX is king.
  • Identify and Target the Right Customers: Discover how to pinpoint your ideal audience and convert them into loyal customers quickly.
  • Test and Optimize Your Approach: Master the art of testing various strategies to find the most effective way to reach and engage your customers.

Written in an engaging style and packed with original insights, this is a must-read for current and aspiring marketers, customer experience leaders, and digital executives aiming to build robust customer experience strategies for their brands and organizations.

Produktdetaljer
Sprog: Engelsk
Sider: 184
ISBN-13: 9781788605038
Indbinding: Paperback
Udgave:
ISBN-10: 1788605039
Kategori: Kundeservice
Udg. Dato: 11 jun 2024
Længde: 19mm
Bredde: 140mm
Højde: 216mm
Forlag: Practical Inspiration Publishing
Oplagsdato: 11 jun 2024
Forfatter(e): Todd Unger
Forfatter(e) Todd Unger


Kategori Kundeservice


ISBN-13 9781788605038


Sprog Engelsk


Indbinding Paperback


Sider 184


Udgave


Længde 19mm


Bredde 140mm


Højde 216mm


Udg. Dato 11 jun 2024


Oplagsdato 11 jun 2024


Forlag Practical Inspiration Publishing