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Service-Ability
- Create a Customer Centric Culture and Achieve Competitive Advantage
Engelsk Hardback

Service-Ability

- Create a Customer Centric Culture and Achieve Competitive Advantage
Engelsk Hardback

272 kr
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23 - 25 hverdage

Om denne bog
Times have changed. Long gone are our days of being kings of the manufacturing industry, we are now immersed in the world of service where the relationship between an organization and the customer is an integral part of the product offering.
Product detaljer
Sprog:
Engelsk
Sider:
280
ISBN-13:
9781118345566
Indbinding:
Hardback
Udgave:
ISBN-10:
1118345568
Kategori:
Udg. Dato:
16 nov 2012
Længde:
20mm
Bredde:
162mm
Højde:
233mm
Forlag:
John Wiley & Sons Inc
Oplagsdato:
16 nov 2012
Forfatter(e):
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