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Perfect Phrases for Healthcare Professionals: Hundreds of Ready-to-Use Phrases

Engelsk Paperback

Perfect Phrases for Healthcare Professionals: Hundreds of Ready-to-Use Phrases

Engelsk Paperback

146 kr
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Om denne bog

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations.

Perfect Phrases™ for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients, their families, and colleagues. It provides the most effective language to help you:

  • Respond to patients’ concerns empathetically and professionally
  • Resolve confl icts with colleagues and staff members
  • Break bad news with clarity and sensitivity
  • Deal with suspected child abuse or other illegal activity
  • Disclose medical errors with honesty and tact

Product detaljer
Sprog:
Engelsk
Sider:
144
ISBN-13:
9780071768337
Indbinding:
Paperback
Udgave:
ISBN-10:
0071768335
Udg. Dato:
16 jan 2012
Længde:
9mm
Bredde:
130mm
Højde:
202mm
Forlag:
McGraw-Hill Education - Europe
Oplagsdato:
16 jan 2012
Forfatter(e):
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