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Outcomes Over Output

- Why customer behavior is the key metric for business success
Af: Joshua Seiden Engelsk Paperback

Outcomes Over Output

- Why customer behavior is the key metric for business success
Af: Joshua Seiden Engelsk Paperback
Tjek vores konkurrenters priser
In the old days, when we made physical products, setting project goals wasn''t that hard. But in today''s service- and software-driven world, "done" is less obvious. When is Amazon done? When is Google done? Or Facebook? In reality, services powered by digital systems are never done. So then how do we give teams a goal that they can work on?Mostly, we simply ask teams to build features-but features are the wrong way to go. We often build features that create no value. Instead, we need to give teams an outcome to achieve. Using outcomes creates focus and alignment. It eliminates needless work. And it puts the customer at the center of everything you do.Setting goals as outcomes sounds simple, but it can be hard to do in practice. This book is a practical guide to using outcomes to guide the work of your team. "Josh''s crisp volume brims with insight about how to fly at just the right level - the level of outcomes. If you''ve ever wondered how M your MVP should be, or how to get more R in your OKRs, this book will help." - Nick Rockwell, CTO, NY Times
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In the old days, when we made physical products, setting project goals wasn''t that hard. But in today''s service- and software-driven world, "done" is less obvious. When is Amazon done? When is Google done? Or Facebook? In reality, services powered by digital systems are never done. So then how do we give teams a goal that they can work on?Mostly, we simply ask teams to build features-but features are the wrong way to go. We often build features that create no value. Instead, we need to give teams an outcome to achieve. Using outcomes creates focus and alignment. It eliminates needless work. And it puts the customer at the center of everything you do.Setting goals as outcomes sounds simple, but it can be hard to do in practice. This book is a practical guide to using outcomes to guide the work of your team. "Josh''s crisp volume brims with insight about how to fly at just the right level - the level of outcomes. If you''ve ever wondered how M your MVP should be, or how to get more R in your OKRs, this book will help." - Nick Rockwell, CTO, NY Times
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Se mere i:
Produktdetaljer
Sprog: Engelsk
Sider: 88
ISBN-13: 9781091173262
Indbinding: Paperback
Udgave:
ISBN-10: 1091173265
Kategori: Økonomi og adfærd
Udg. Dato: 8 apr 2019
Længde: 8mm
Bredde: 203mm
Højde: 132mm
Forlag: Independently Published
Oplagsdato: 8 apr 2019
Forfatter(e): Joshua Seiden
Forfatter(e) Joshua Seiden

Kategori Økonomi og adfærd

ISBN-13 9781091173262

Sprog Engelsk

Indbinding Paperback

Sider 88

Udgave

Længde 8mm

Bredde 203mm

Højde 132mm

Udg. Dato 8 apr 2019

Oplagsdato 8 apr 2019

Forlag Independently Published