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Managing The Professional Service Firm
Engelsk Paperback

Managing The Professional Service Firm

Engelsk Paperback

225 kr
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6 - 8 hverdage

Om denne bog
Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that ''every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.''
Product detaljer
Sprog:
Engelsk
Sider:
400
ISBN-13:
9780743231565
Indbinding:
Paperback
Udgave:
ISBN-10:
0743231562
Udg. Dato:
6 jan 2003
Længde:
25mm
Bredde:
155mm
Højde:
232mm
Forlag:
Simon & Schuster
Oplagsdato:
6 jan 2003
Forfatter(e):
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