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IT Service Management

- Support for your ITSM Foundation exam
Engelsk Paperback

IT Service Management

- Support for your ITSM Foundation exam
Engelsk Paperback

386 kr
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6 - 8 hverdage

Om denne bog
Whether you''re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples.
Product detaljer
Sprog:
Engelsk
Sider:
226
ISBN-13:
9781780173184
Indbinding:
Paperback
Udgave:
ISBN-10:
1780173180
Kategori:
Udg. Dato:
21 mar 2016
Længde:
13mm
Bredde:
246mm
Højde:
173mm
Forlag:
BCS Learning & Development Limited
Oplagsdato:
21 mar 2016
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