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Implementing CRM

- From Technology to Knowledge
Af: Leslie P. Willcocks, David Finnegan Engelsk Hardback

Implementing CRM

- From Technology to Knowledge
Af: Leslie P. Willcocks, David Finnegan Engelsk Hardback
Tjek vores konkurrenters priser
Firms are continually seeking new ways to forge close relationships with their most valuable customers. With recent advances in networking and database management, firms have both the motivation and the means for improving their Customer Relationship Management (CRM) strategies. This book focuses on the actuality of implementing CRM.
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Tjek vores konkurrenters priser
Firms are continually seeking new ways to forge close relationships with their most valuable customers. With recent advances in networking and database management, firms have both the motivation and the means for improving their Customer Relationship Management (CRM) strategies. This book focuses on the actuality of implementing CRM.
Produktdetaljer
Sprog: Engelsk
Sider: 342
ISBN-13: 9780470065266
Indbinding: Hardback
Udgave:
ISBN-10: 0470065265
Kategori: Kundeservice
Udg. Dato: 23 mar 2007
Længde: 24mm
Bredde: 151mm
Højde: 234mm
Forlag: John Wiley & Sons Inc
Oplagsdato: 23 mar 2007
Forfatter(e) Leslie P. Willcocks, David Finnegan


Kategori Kundeservice


ISBN-13 9780470065266


Sprog Engelsk


Indbinding Hardback


Sider 342


Udgave


Længde 24mm


Bredde 151mm


Højde 234mm


Udg. Dato 23 mar 2007


Oplagsdato 23 mar 2007


Forlag John Wiley & Sons Inc

Kategori sammenhænge