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Front-Line Workers in the Global Service Economy

- Overshadowed and Overstretched in the Fast Fashion World
Af: Giovanna Fullin Engelsk Paperback

Front-Line Workers in the Global Service Economy

- Overshadowed and Overstretched in the Fast Fashion World
Af: Giovanna Fullin Engelsk Paperback
Tjek vores konkurrenters priser

Walking around the commercial streets of New York, San Francisco, Milan, London, or Paris and looking at the succession of multinational chain stores’ windows, you can easily forget what country you are in. However, if you hear the small talk among the employees, you hear very different stories. In New York, a 30-year-old woman is worried because she does not know if she will work enough hours to make a living the following week—whereas, in Milan, a mother of the same age knows she will work 20 hours a week but is concerned about whether her contract will be renewed at the end of the following month.

Following three years of fieldwork, which included 100 in-depth interviews with front-line retail workers and unionists in New York City and Milan, Front-Line Workers in the Global Service Economy investigates both the lived experiences of salespersons in the "fast fashion" industry—a retail sector made of large chains of stores selling fashion garments at low prices—and the possibilities of collective action and structured forms of resistance to these global trends. In the face of economic globalization and vigorous managerial efforts to minimize labor costs and to standardize the retail experience, mass fashion workers’ stories tell us how strong the pressure toward work devaluation in low-skilled service sectors can be, and how devastating its effects are on the workers themselves.

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Walking around the commercial streets of New York, San Francisco, Milan, London, or Paris and looking at the succession of multinational chain stores’ windows, you can easily forget what country you are in. However, if you hear the small talk among the employees, you hear very different stories. In New York, a 30-year-old woman is worried because she does not know if she will work enough hours to make a living the following week—whereas, in Milan, a mother of the same age knows she will work 20 hours a week but is concerned about whether her contract will be renewed at the end of the following month.

Following three years of fieldwork, which included 100 in-depth interviews with front-line retail workers and unionists in New York City and Milan, Front-Line Workers in the Global Service Economy investigates both the lived experiences of salespersons in the "fast fashion" industry—a retail sector made of large chains of stores selling fashion garments at low prices—and the possibilities of collective action and structured forms of resistance to these global trends. In the face of economic globalization and vigorous managerial efforts to minimize labor costs and to standardize the retail experience, mass fashion workers’ stories tell us how strong the pressure toward work devaluation in low-skilled service sectors can be, and how devastating its effects are on the workers themselves.

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Produktdetaljer
Sprog: Engelsk
Sider: 190
ISBN-13: 9781032005591
Indbinding: Paperback
Udgave:
ISBN-10: 1032005599
Kategori: Sociologi: arbejde og arbejdskraft
Udg. Dato: 18 jun 2021
Længde: 20mm
Bredde: 227mm
Højde: 152mm
Forlag: Taylor & Francis Ltd
Oplagsdato: 18 jun 2021
Forfatter(e): Giovanna Fullin
Forfatter(e) Giovanna Fullin

Kategori Sociologi: arbejde og arbejdskraft

ISBN-13 9781032005591

Sprog Engelsk

Indbinding Paperback

Sider 190

Udgave

Længde 20mm

Bredde 227mm

Højde 152mm

Udg. Dato 18 jun 2021

Oplagsdato 18 jun 2021

Forlag Taylor & Francis Ltd