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Digital Trust
- Social Media Strategies to Increase Trust and Engage Customers
Engelsk Hardback
Digital Trust
- Social Media Strategies to Increase Trust and Engage Customers
Engelsk Hardback

292 kr
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Om denne bog

A guide to how e-SMEs can successfully engage within social media communities to positively influence their brand trust and reputation.

Consumer trust is more important than ever, as digital platforms and social media have redefined the relationship between businesses and consumers. In this new and disruptive commercial environment, consumers have developed an expectancy of direct, transparent communication through social media. The traditional means of building and maintaining trust have been rendered obsolete by the chaotic, competitive magnitude of multiple online platforms.

With a unique combination of academic rigour and practical guidance, Digital Trust is the definitive guide to effectively using social media to build an authentic, trustful connection with your consumer base. Drawing on his extensive experience in marketing and communications, Barry Connolly demonstrates how to harness the commercial opportunities provided by social media, while also showing how you can avoid its most common mistakes and pitfalls. With original research and illuminating case studies, Digital Trust provides adaptable and accessible social media strategies that will strengthen and expand your consumer base.

Product detaljer
Sprog:
Engelsk
Sider:
256
ISBN-13:
9781472961341
Indbinding:
Hardback
Udgave:
ISBN-10:
147296134X
Kategori:
PR
Udg. Dato:
6 feb 2020
Længde:
25mm
Bredde:
152mm
Højde:
223mm
Forlag:
Bloomsbury Publishing PLC
Oplagsdato:
6 feb 2020
Forfatter(e):
Kategori sammenhænge