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Difficult Conversations

- A Toolkit for Educators in Handling Real-Life Situations
Af: Anni K. Reinking Engelsk Hardback

Difficult Conversations

- A Toolkit for Educators in Handling Real-Life Situations
Af: Anni K. Reinking Engelsk Hardback
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Educators have many job descriptions. One of those descriptions includes the idea of customer service or professional communication, especially when engaging in difficult conversations. Difficult conversations are conversations that may be argumentative, combative, or otherwise contentious in some way. Every educator has or will have difficult conversations in their professional life. The difficult conversations may be with a family member, a student, a colleague, or an administrator. Regardless of the person, difficult conversations can influence relationships. While the idea of difficult conversations originated in the business profession, difficult conversations are also applicable and abundant in the field of education. Therefore, developing a toolkit of resources and strategies to engage in professional conversations with various stakeholders is imperative and the goal of this book. Throughout the toolkits introduced in this book, real-life examples and reflection questions are inserted. Overall, this book moves from defining difficult conversations, understanding the unconscious reactions to difficult conversations, and the tools to build positive relationships through communication.
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Educators have many job descriptions. One of those descriptions includes the idea of customer service or professional communication, especially when engaging in difficult conversations. Difficult conversations are conversations that may be argumentative, combative, or otherwise contentious in some way. Every educator has or will have difficult conversations in their professional life. The difficult conversations may be with a family member, a student, a colleague, or an administrator. Regardless of the person, difficult conversations can influence relationships. While the idea of difficult conversations originated in the business profession, difficult conversations are also applicable and abundant in the field of education. Therefore, developing a toolkit of resources and strategies to engage in professional conversations with various stakeholders is imperative and the goal of this book. Throughout the toolkits introduced in this book, real-life examples and reflection questions are inserted. Overall, this book moves from defining difficult conversations, understanding the unconscious reactions to difficult conversations, and the tools to build positive relationships through communication.
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Produktdetaljer
Sprog: Engelsk
Sider: 122
ISBN-13: 9781475845846
Indbinding: Hardback
Udgave:
ISBN-10: 1475845847
Kategori: Læreruddannelse
Udg. Dato: 23 apr 2019
Længde: 13mm
Bredde: 159mm
Højde: 233mm
Forlag: Rowman & Littlefield
Oplagsdato: 23 apr 2019
Forfatter(e): Anni K. Reinking
Forfatter(e) Anni K. Reinking

Kategori Læreruddannelse

ISBN-13 9781475845846

Sprog Engelsk

Indbinding Hardback

Sider 122

Udgave

Længde 13mm

Bredde 159mm

Højde 233mm

Udg. Dato 23 apr 2019

Oplagsdato 23 apr 2019

Forlag Rowman & Littlefield