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Business Relationship Manager
- Careers in IT service management
Engelsk Paperback
Business Relationship Manager
- Careers in IT service management
Engelsk Paperback

291 kr
Tilføj til kurv
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23 - 25 hverdage

Om denne bog
Business relationship management (BRM) is central to all aspects of an organisation’s interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible book gives an excellent introduction to the role of a BRM manager, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.
Product detaljer
Sprog:
Engelsk
Sider:
190
ISBN-13:
9781780172507
Indbinding:
Paperback
Udgave:
ISBN-10:
1780172508
Udg. Dato:
30 jun 2014
Længde:
10mm
Bredde:
131mm
Højde:
198mm
Forlag:
BCS Learning & Development Limited
Oplagsdato:
30 jun 2014
Forfatter(e):
Kategori sammenhænge