Store besparelser
Hurtig levering
Gemte
Log ind
0
Kurv
Kurv
Answering the Ultimate Question
- How Net Promoter Can Transform Your Business
Engelsk Hardback
Se mere i:
Answering the Ultimate Question
- How Net Promoter Can Transform Your Business
Engelsk Hardback

327 kr
Tilføj til kurv
Sikker betaling
6 - 8 hverdage

Om denne bog
"Would you recommend this company to your friends and colleagues?" That question, based on Fred Reichheld's The Ultimate Question, challenged the conventional wisdom of customer satisfaction surveys and pointed to a faster, more accurate way of gauging customers' real feelings about a company.
Product detaljer
Sprog:
Engelsk
Sider:
320
ISBN-13:
9780470260692
Indbinding:
Hardback
Udgave:
ISBN-10:
0470260696
Kategori:
Udg. Dato:
5 dec 2008
Længde:
29mm
Bredde:
160mm
Højde:
236mm
Forlag:
John Wiley & Sons Inc
Oplagsdato:
5 dec 2008
Forfatter(e):
Kategori sammenhænge