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Quality Public Management
- What It Is and How It Can Be Improved and Advanced
Engelsk Paperback

Quality Public Management

- What It Is and How It Can Be Improved and Advanced
Engelsk Paperback

436 kr
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23 - 25 hverdage

Om denne bog
George Beam''s Quality Public Management shows how public sector organizations can be managed to maximize performance and citizen satisfaction. Beam builds on the theories and practices of W. Edwards Deming, Joseph M. Juran, and Armand V. Feigenbaum, and presents a form of management that overcomes the limitations of TQM, privatization, competition, and ''running government like a business''. Quality Public Management demonstrates how the principles of Quality management can be successfully implemented in all major aspects of public organizations such as Processes (recruitment, training, compensation, promotion, budget and policy making, and procurement), Structures (teams, partnerships, and networks), and Personnel (line workers, middle management, and executive officers). Beam''s well-organized and carefully argued book will be of interest to Public Administration professionals, students, and concerned citizens alike. A Burnham Publishers book
Product detaljer
Sprog:
Engelsk
Sider:
336
ISBN-13:
9780830415694
Indbinding:
Paperback
Udgave:
ISBN-10:
0830415696
Udg. Dato:
1 jan 2001
Længde:
23mm
Bredde:
151mm
Højde:
230mm
Forlag:
Rowman & Littlefield
Oplagsdato:
1 jan 2001
Forfatter(e):
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